AIIA
Service

AI that enters your existing tools instead of replacing them

Most companies do not need a new system. They need what they already use to work smarter, with less manual effort.

The problem

The tools exist, but they do not talk to each other

Companies usually have everything they need. The problem is that between those tools sits a person moving data around.

  • Data is retyped from one system to another. From email to CRM, from CRM to accounting, then back to a spreadsheet for the report.
  • Every tool has its own truth. The price in the shop, in the price list and in the quote are not always the same.
  • AI is used on the side. People paste text into ChatGPT and copy it back by hand, so nothing gets recorded.
  • A previous integration attempt stalled. Someone built something, left the company, and now nobody knows how it works.
What we do

What exactly we connect

We work with the tools you already have. If one of them cannot be connected, we tell you at the first meeting, not three months later.

CRM and sales pipeline

Inquiries from your website, email and social media land in the CRM by themselves, already sorted and with a short summary.

Email and correspondence

Automatic sorting, data extraction from messages and suggested replies a person only reviews and sends.

Website and online store

Product descriptions, translations, internal search and a chatbot connected to real stock and prices.

Spreadsheets and reports

Reports that assemble themselves from several sources, instead of the same spreadsheet every Monday.

ERP and accounting

Data moving between your business software and the rest of the company, wherever the software allows it.

Access rights

Who may see and run what. We set it up so AI only has access to what it truly needs.

Process

What integration looks like

We work in small steps, so at any moment you can see what has been done and whether it is worth it.

Inventory of tools and data

What is used, who has access, where the data lives and which systems allow connections at all. This is the most important step and the one most often skipped.

Choosing the first connection

We pick the one data hand-off done by hand most often and costing the most hours. That is where results show first.

Setup and testing

We connect, write the rules and run it on real data under supervision. Everything AI does is logged, so it can be checked.

Handover to the team

Instructions, training and a clear place to see whether everything works. The team also needs to know how to stop the automation if needed.

Expanding to the rest

When the first connection has run stably for a month, we move to the next. One at a time, with no big cutover.

The result

What you have afterwards

  • Less retyping because data moves between systems by itself
  • The same data everywhere instead of three versions of one price
  • A record of everything AI did, with the option to check it
  • Instructions and documentation that stay in the company
  • Accounts in your name so you are not tied to us
  • A foundation to build on for adding the next process easily
FAQ

AI integration, common questions

Our software is old and closed. Can it be connected at all?

It depends. If it has data export, database access or some kind of interface, yes. If it has none of that, there are workarounds via files and email, but they are slower and more fragile. We tell you at the first meeting, once we see which software it is.

Does our data go to OpenAI or similar providers?

Only what is needed for a specific task, and only if we agree on it. For sensitive data we use business accounts where content is not used for model training, and some tasks can run on models hosted locally. Before we start, we list what may leave the company and what may not.

What if something breaks when we change a tool?

We set up alerts that fire when a connection stops working, instead of finding out a month later. Maintenance covers fixing such things, and you also get documentation showing how everything is connected.

How long does it take?

The first connection usually takes two to four weeks from the tool inventory. More complex integrations across several systems take six to ten weeks, but they are split into phases so the first part works long before the end.

Contact

Let's see what is worth automating in your business

On the first call we go through your processes and tell you honestly where AI makes sense and where it does not. No obligation and no proposal you did not ask for.

Response Same business day, by email or phone
Working hours Monday to Friday, 9 am to 5 pm CET
Where we work Based in Serbia, working with clients across Europe

Send an inquiry

We reply the same business day. The call takes about 30 minutes and commits you to nothing.